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Everything you need to get started and get the most out of Flash

Changelog

What's new in Flash -- product updates and release notes.

v2.20July 7, 2026

Predictive & analytics — learned from your own data

  • Predictive Outlook on the member profile: next-purchase timing learned from each member's own purchase rhythm (no prediction shown when history is too thin), plus the new Days Until Expected Next Purchase segment condition (negative = overdue) for replenishment-reminder audiences
  • Per-member click likelihood score learned from your own send history — ranks next-best-action suggestions and is available as a segment condition
  • Retention by Signup Cohort card on the loyalty dashboard, with plain-English retention correlations labelled "not a causal claim"
  • 14-day revenue outlook on the summary dashboard with a ± band and "a projection, not a commitment" caption — appears once ~4 weeks of sales history exist
  • SoClaw win-back now ranks by expected incremental value once its control group has enough evidence, and falls back to revenue-at-risk ranking when it doesn't
  • "Bought together" recommendations are popularity-corrected so related products beat bestsellers (a pair needs 2+ shared buyers); nightly cross-sell suggestion cards on member profiles show the real numbers behind each suggestion
  • New behavior-outlier fraud detector learns your program's normal earning pattern and freezes statistical extremes for review — silent below ~50 active members, toggleable per detector
v2.19July 4, 2026

Privacy & compliance hardening

  • Marketing-email opt-outs from the privacy center now suppress campaign and automation sends (in addition to unsubscribe links)
  • A signed-in member's Global Privacy Control signal is saved as a standing Do-Not-Sell-or-Share preference and shown as "signal recognized" in their privacy center
  • DSAR export widened to cover SMS consent state, wallet passes, device tokens, member relationships, orders, points, and custom attributes
  • Data-retention windows unified into one policy source and reconciled with what your privacy policy discloses
  • Data protection assessment starter (Virginia/Colorado/Connecticut) generated from your Records of Processing Activities
  • Optional per-workspace opt-in tracking mode for EU/ePrivacy jurisdictions (off by default)
  • Breach-response runbook, dependency + secret scanning in CI, and a paid database tier with backups + point-in-time recovery
v2.18June 18, 2026

Ambassadors (member creators)

  • Identify your best members as creators with a nightly-scored candidate board (Pro mode)
  • Lite/Pro modes that adapt automatically to your member pool — manual marking or full scoring
  • Personal affiliate codes with single-use, redemption limits, and minimum-order guards
  • Cross-channel reverse attribution: credit Shopify, Amazon, TikTok Shop, and in-store sales to each ambassador
  • ROI Report with three subgoals, Month-2 retention, and a 90-day go/no-go gate
  • Member-Portal opt-in with 18+ self-attestation, revocable consent, and FTC #ad disclosure enforcement
v2.17June 17, 2026

Member Content & Referral Rewards

  • Members earn points for submitting verified, original content (UGC) and successful referrals
  • Reward only content backed by a verified purchase — compliance-gated submissions
  • Per-task and per-member caps with idempotent awards to prevent reward farming
  • Cooldown windows and clawback handling for reversed or withdrawn submissions
v2.16June 17, 2026

Omnichannel D2C Points (Amazon & TikTok Shop)

  • Consumers self-claim Amazon and TikTok Shop orders to earn loyalty points
  • Order numbers are verified against the marketplace before points are granted
  • One-claim-per-order and velocity guards against duplicate or fraudulent claims
  • Unified Online Shop config to connect Shopify, Amazon, and TikTok Shop in one place
v2.15June 16, 2026

Enterprise Member-Portal Embedding

  • Embed the member portal as an iframe on any enterprise website with a drop-in SDK
  • Signed-JWT single sign-on so your logged-in customers land in the portal already authenticated
  • Per-client signing keys with enforced token expiry for tenant isolation
v2.14June 15, 2026

Shopify Integration

  • Synced Shopify online orders automatically award loyalty purchase points
  • Online purchases fire automation events (first purchase, repeat, cross-sell)
  • Embed the member portal inside your Shopify storefront via App Proxy with SSO
  • Update or replace stored Shopify credentials directly from the config page
v2.13June 14, 2026

Member Behavior Tracking

  • Unified member timeline of page visits, portal block clicks, and email engagement
  • Email open/click tracking with device detection and Gmail/Apple proxy-open handling
  • Per-member navigation and portal-interaction history for richer segmentation
v2.12June 13, 2026

Event-Driven Automations

  • A full catalog of trigger events: registration, purchase, tier change, birthday, points expiry, and inactivity
  • Connect any campaign to a trigger so it sends automatically when the event fires
  • Active/paused lifecycle for every automation with per-event idempotency
  • Inactive-member re-engagement runs on a recurring schedule
v2.11June 12, 2026

Campaign Templates & Calendar Advisor

  • Expanded template library covering every holiday and lifecycle moment
  • Holidays and key dates join the campaign timeline automatically
  • AI advisor proposes calendar-grounded campaign suggestions from your templates
v2.10June 11, 2026

Segments AI Advisor

  • Draft audience segments from natural language, with linting and plain-language explanations
  • New registration-channel and registration-store segment conditions
  • Fixed zero-row aggregate matching so empty segments report accurately
v2.9June 11, 2026

Campaign Detail Redesign

  • Unified six-tab campaign management: audience, flow, promotion, content, and timeline
  • The Flow tab embeds the real campaign canvas (read-only) for a single source of truth
  • Decision story folds real coupon and audience performance into one view
v2.8June 11, 2026

Referral Network Graph

  • Interactive relationship graph visualizing who referred whom across your membership
  • Surface your best-connected members (super-connectors) at a glance
  • Daily pre-computed graph snapshots for fast loading at scale
v2.7June 11, 2026

Coupons Analytics Dashboard

  • Coupons rebuilt as a full analytics dashboard with redemption performance
  • Pool detail pages listing individual code records
  • Draft → active lifecycle state machine for safer coupon rollout
  • AI advisor analyzes your portfolio and proposes new coupons
v2.6June 11, 2026

Member Portal Redesign

  • Full-width desktop member-center layout with banded sections
  • Points-to-Coupon redemption so members can exchange points for rewards in the portal
  • Logout block lets members sign out of the portal
v2.5June 3, 2026

Brand Identity System

  • Unified three-tier design token system (primitive, semantic, component)
  • OKLCH-based color scales for consistent, accessible brand color across the app
  • Typography converged to a single, coherent type system
v2.4May 29, 2026

Dashboard Redesign

  • 4 specialized dashboards: Engage, Loyalty, Omnichannel, and Store Manager
  • Dark mode and light mode toggle with persistent preference
  • Real-time analytics widgets with live data streaming
  • Responsive layout optimized for tablet and mobile
v2.3May 28, 2026

Store Map Integration

  • Interactive Leaflet maps with bubble markers for all store locations
  • Color-coded markers by store performance metrics
  • Click-to-drill-down from map to individual store analytics
  • Geo-clustering for multi-location retailers with 50+ stores
v2.2May 27, 2026

Multi-Role RBAC

  • 4 role types: org_owner, org_admin, marketer, store_manager
  • Granular permission matrix for each module and action
  • Role-based sidebar navigation and page access control
  • Invitation flow with role assignment and email verification
v2.1May 26, 2026

Loyalty System

  • Points engine with configurable earning and redemption rules
  • 3-tier structure (Bronze, Silver, Gold) with automatic upgrades
  • Receipt upload for in-store point accrual via OCR
  • Magic link authentication for member portal access
v2.0May 25, 2026

Flash Launch

  • QR code customer capture with branded landing pages
  • Multi-store management with independent QR codes and analytics
  • Coupon pools with unique codes and redemption tracking
  • Email campaign builder with merge tags and delivery analytics