Flash
Product
① Capture
Stores & QR Sign-up
Turn anonymous foot traffic into members you own — no app, no POS swap.
Shopify
Online orders, customers & points — synced automatically, no exports.
TikTok Shop & Amazon
Own the marketplace buyers you'd otherwise never see.
Receipts & Orders
Verified points from receipts and orders — fraud-checked, not self-reported.
Members
One member record across every channel — not the same customer counted twice.
Zero-Copy Data Sources
Query Snowflake, Databricks, Salesforce DC and Delta Sharing live — no ETL, no permanent copy, full audit trail.
② Decide
Metrics
One governed source of truth for every number — that your AI can actually use.
Dashboard
Not another dashboard — the next best action, surfaced for you.
Segments
Reach the right members in real time — segments that never go stale.
SoCode for Claude Code
The same governed agent in your IDE — Claude Code, Cursor or Desktop — to query and operate Flash in plain language.
SoTag for Slack
An AI retention colleague in your Slack — asks your governed numbers, flags what's moving, acts with your approval.
MCP & API
Loyalty, campaigns & segments as governed tools AI agents can call — not brittle API glue.
③ Activate
Campaigns
On-brand campaigns out the door in minutes, not days.
SMS
Compliance-first SMS — consent, STOP and quiet hours as fail-closed gates. In controlled rollout.
Coupons
Pull buyers back with targeted offers — without blanket discounts that bleed margin.
AI Marketing
Emails written from your brand — not a generic template library.
Brand
Lock in your look and voice once — every AI send stays on-brand.
④ Accumulate
Points & Tiers
Turn one purchase into the next — loyalty that compounds.
Member Portal
Your own branded member hub — on your domain, not a generic page.
Member AI Assistant
A grounded loyalty concierge in your portal — and members can connect their own AI assistant to read their status.
Member-get-Member
Members recruit members — growth that doesn't cost ad spend.
UGC & KOC Rewards
Reward verified buyers for real content & referrals — not bought reviews or vanity likes.
Mobile App
Put loyalty inside your native app — member center, app push & Apple Wallet, no native rebuild.
Store & Location Marketing
Member-keyed store visits + a randomized holdout that proves real lift — not inferred footfall.
One self-optimizing loop — not a stack of disconnected tools
Capture → Decide → Activate → Accumulate. Every module feeds the next.
See platform overview →
Who it's for
Omnichannel Retailers
D2C Brands
User Center
Developer Center
Socode
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